Public Works Department

                                  Govt. of NCT of Delhi रास्ट्रीय राजधानी क्षेत्र , दिल्ली सरकार

Online Complaint System

Public Works Department is the premier agency of Govt. of Delhi engaged in planning, designing, construction and maintenance of Government assets in the field of built environment and infrastructure development. Assets in built environment include Hospitals, Schools, Colleges, Technical Institutes, Police Buildings, Prisons, Courts etc; assets in infrastructure development include Roads, Bridges, Flyovers, Footpaths, Subways etc. लोक निर्माण विभाग, दिल्ली सरकार की एक प्रमुख एजेंसी है जो निर्माण करने के क्षेत्र तथा बुनियादी ढांचे के विकास के क्षेत्र में सरकारी परिसम्पत्तियों की योजना, डिजाइन, निर्माण तथा इनके अनुरक्षण कार्य में लगी हुई है। निर्माण के क्षेत्र में जहां अस्पताल, विद्यालय, महा-विद्यालय, तकनीकी संस्थान, पुलिस इमारतें, जेल न्यायालय इत्यादि सम्मिलित हैं वहीं पर बुनियादी ढांचे के विकास से संबंधित परिसम्पत्तियों में सड़कें,पुल,फ्लाईओवर, भूमिगत मार्ग (सब वे) इत्यादि सम्मिलित हैं।

Complaint Statistics : Table Graph

Complaint Statistics for Aug 2025

Aug 2025 Road or Footpath Horticulture Street Light Drain related Complaints Water Logging
Received 580 260 220 188 100
Pending 430 185 128 96 53

Complaint Statistics for Aug 2025 of Other Department

Aug 2025 0 NDMC DDA 0 NDMC 0
Forwarded 0 15 23 0 0 0
Pending 0 15 23 0 0 0

Complaint Statistics for Jul 2025

Jul 2025 Road or Footpath Horticulture Drain related Complaints Water Logging Street Light
Received 1686 1068 934 772 769
Pending 329 347 142 59 136

Complaint Statistics for Jul 2025 of Other Department

Jul 2025 0 DDA DCB 0 NDMC 0
Forwarded 0 147 10 0 34 0
Pending 0 147 10 0 34 0

Complaint Statistics

Since 16-04-2009 Road or Footpath Street Light Horticulture Sanitation Other
Received 100960 68247 51505 45546 150228
Pending 1120 376 784 44 931

Complaint Statistics (Upto date) of Other Department

  EDMC DCB DCB SDMC DDA NDMC
Forwarded 136 213 213 73 7721 4077
Pending 0 45 45 0 7243 3982

Version 7.1.8 Dated 05/08/2025