Public Works Department

                                  Govt. of NCT of Delhi रास्ट्रीय राजधानी क्षेत्र , दिल्ली सरकार

Online Complaint System

Public Works Department is the premier agency of Govt. of Delhi engaged in planning, designing, construction and maintenance of Government assets in the field of built environment and infrastructure development. Assets in built environment include Hospitals, Schools, Colleges, Technical Institutes, Police Buildings, Prisons, Courts etc; assets in infrastructure development include Roads, Bridges, Flyovers, Footpaths, Subways etc. लोक निर्माण विभाग, दिल्ली सरकार की एक प्रमुख एजेंसी है जो निर्माण करने के क्षेत्र तथा बुनियादी ढांचे के विकास के क्षेत्र में सरकारी परिसम्पत्तियों की योजना, डिजाइन, निर्माण तथा इनके अनुरक्षण कार्य में लगी हुई है। निर्माण के क्षेत्र में जहां अस्पताल, विद्यालय, महा-विद्यालय, तकनीकी संस्थान, पुलिस इमारतें, जेल न्यायालय इत्यादि सम्मिलित हैं वहीं पर बुनियादी ढांचे के विकास से संबंधित परिसम्पत्तियों में सड़कें,पुल,फ्लाईओवर, भूमिगत मार्ग (सब वे) इत्यादि सम्मिलित हैं।

Complaint Statistics : Table Graph

Complaint Statistics for Jun 2025

Jun 2025 Road / Footpath Horticulture Street Light Drain related Complaints Water Logging
Received 1597 1015 678 573 457
Pending 651 357 265 213 95

Complaint Statistics for Jun 2025 of Other Department

Jun 2025 0 DDA DCB 0 NDMC 0
Forwarded 0 61 3 0 19 0
Pending 0 61 3 0 19 0

Complaint Statistics for May 2025

May 2025 Road / Footpath Horticulture Water Logging Street Light National Flag
Received 2247 1769 1019 620 257
Pending 256 278 35 71 7

Complaint Statistics for May 2025 of Other Department

May 2025 0 DDA DCB 0 NDMC 0
Forwarded 0 108 6 0 31 0
Pending 0 107 6 0 31 0

Complaint Statistics

Since 16-04-2009 Road / Footpath Street Light Horticulture Sanitation Other
Received 98630 67232 50152 45311 146707
Pending 1073 413 694 62 778

Complaint Statistics (Upto date) of Other Department

  EDMC DCB DCB SDMC DDA NDMC
Forwarded 136 199 199 73 7526 4026
Pending 0 31 31 0 7048 3931

Version 7.1.4 Dated 24/03/2025