Public Works Department

                                  Govt. of NCT of Delhi रास्ट्रीय राजधानी क्षेत्र , दिल्ली सरकार

Online Complaint System

Public Works Department is the premier agency of Govt. of Delhi engaged in planning, designing, construction and maintenance of Government assets in the field of built environment and infrastructure development. Assets in built environment include Hospitals, Schools, Colleges, Technical Institutes, Police Buildings, Prisons, Courts etc; assets in infrastructure development include Roads, Bridges, Flyovers, Footpaths, Subways etc. लोक निर्माण विभाग, दिल्ली सरकार की एक प्रमुख एजेंसी है जो निर्माण करने के क्षेत्र तथा बुनियादी ढांचे के विकास के क्षेत्र में सरकारी परिसम्पत्तियों की योजना, डिजाइन, निर्माण तथा इनके अनुरक्षण कार्य में लगी हुई है। निर्माण के क्षेत्र में जहां अस्पताल, विद्यालय, महा-विद्यालय, तकनीकी संस्थान, पुलिस इमारतें, जेल न्यायालय इत्यादि सम्मिलित हैं वहीं पर बुनियादी ढांचे के विकास से संबंधित परिसम्पत्तियों में सड़कें,पुल,फ्लाईओवर, भूमिगत मार्ग (सब वे) इत्यादि सम्मिलित हैं।

Complaint Statistics : Table Graph

Complaint Statistics for Sep 2025

Sep 2025 Road or Footpath Horticulture Water Logging Street Light Drain related Complaints
Received 712 277 276 237 171
Pending 540 139 156 190 122

Complaint Statistics for Sep 2025 of Other Department

Sep 2025 0 NDMC DDA 0 NDMC 0
Forwarded 0 3 38 0 0 0
Pending 0 3 38 0 0 0

Complaint Statistics for Aug 2025

Aug 2025 Road or Footpath Horticulture Street Light Drain related Complaints Water Logging
Received 1954 1113 831 652 611
Pending 359 259 188 70 54

Complaint Statistics for Aug 2025 of Other Department

Aug 2025 0 DDA DCB 0 NDMC 0
Forwarded 0 176 9 0 44 0
Pending 0 175 9 0 44 0

Complaint Statistics

Since 16-04-2009 Road or Footpath Street Light Horticulture Sanitation Other
Received 103001 69087 52611 45663 153076
Pending 1181 500 652 48 1096

Complaint Statistics (Upto date) of Other Department

  EDMC DCB DCB SDMC DDA NDMC
Forwarded 136 222 222 73 7918 4110
Pending 0 54 54 0 7439 4015

Version 7.1.9 Dated 02/09/2025